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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bradley Smith

March 25, 2025

5  out of  5
rating by Bradley Smith
"Helpful"
We responded:
"Bradley, we're glad to hear our team was helpful. -Bob"
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Darrin Hirnl

March 20, 2025

4  out of  5
rating by Darrin Hirnl
"Sarah was very helpful in getting me the information that I needed so I could go to the clerks office."
We responded:
"We're glad Sarah was able to help get you what was needed. Thank you for your review and we look forward to serving you in the future. -Bob"
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Laylah Mitilien

March 19, 2025

5  out of  5
rating by Laylah Mitilien
"The best in town ! Always attentive ! Always kind ! Just all around a great team ❤️"
We responded:
"Thank you for your kind words, Laylah. We're glad our team has been helpful, we look forward to serving you and your family! -Bob"
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Debbie Daly

March 18, 2025

5  out of  5
rating by Debbie Daly
"I have always received exemplary service from Bob and his staff. They have been especially attentive to my needs recently as I was involved in a car accident."
We responded:
"Debbie, thank you for the review. We're glad to hear that your experience has met your expectations. We look forward to serving you in the future! -Bob"
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Rachael Bradford

February 6, 2025

5  out of  5
rating by Rachael Bradford
"I have been using Bob Boswell State Farm for many years. I use them both for my personal and professional insurance needs. When my family moved from NKY to Georgetown, we stayed with Bob Boswell because their customer service is superior. I work quite often with Sarah Bray and she is a rockstar. She is responsive and knows exactly how to meet my insurance needs. I would not consider going anywhere else!"
We responded:
"Rachael, thank you so much for your kind words! It's truly been a pleasure serving your family over the years and watching your business thrive. We appreciate the kind words for Sarah, she's a valued part of our team and it means the world to have her work recognized. We're grateful for your loyalty and look forward to continuing to serve you in the future. -Bob "
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Jerry Daugherty

January 21, 2025

5  out of  5
rating by Jerry Daugherty
"Bob Boswell and his Team have been partners with our family for nearly 3 decades. Great organization, great values - very responsive. They remain an integral part of our family's insurance needs across the entire spectrum; home, vehicles, life - all of it."
We responded:
"Jerry, thank you so much for your wonderful review! We’re thrilled to hear you continue to have such great experiences with our team. Your kind words mean a lot to our office and motivate us to keep providing exceptional service. We look forward to serving you and your family for years to come! -Bob"
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Kaitlin Jordan

January 14, 2025

5  out of  5
rating by Kaitlin Jordan
"Their staff is not only friendly, but also highly knowledgeable!"
We responded:
"Kaitlin, thank you for your kind review! I am thrilled you found the team to be friendly and knowledgeable. If you have questions, please don’t hesitate to reach out. – Bob "
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David Cooper

December 5, 2024

5  out of  5
rating by David Cooper
"I am a contractor and I needed to talk to someone about a field adjuster. Kaitlin at Bob’s office was a freaking hero. She got back to me in a timely manner with the information I needed to get the job done to help a mutual customer. I highly recommend if you need to call this office to get information or something done quick, talk to Kaitlin. That office is super lucky to have her. Incredibly huge asset, promote immediately, and give her a good raise."
We responded:
"Thank you for the review, David. We're so glad to hear that Kaitlin was able to help you! We think she's pretty great too! -Bob"
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Joseph Rachford

October 22, 2024

5  out of  5
rating by Joseph Rachford
"Very helpful for or questions."
We responded:
"Thank you, Joseph! We’re glad to hear that you found our team helpful with your insurance needs and inquiries. We’re here to assist you when you need us! -Bob"
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patricia ntumba

July 30, 2024

5  out of  5
rating by patricia ntumba
"Erick was really professional"
We responded:
"Thank you for your feedback on our office, Patricia! We're glad to hear that Eric provided excellent service and a positive experience for you. Give us a call or stop by if we can further assist you with your insurance needs. -Bob"
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Kelly Fife

June 13, 2024

5  out of  5
rating by Kelly Fife
"I called to get insurance it was so quick and easy. And I saved a bunch. Eric was extremely nice and easy to work with. I am so glad I switched."
We responded:
"Thanks for the 5 star review, Kelly. I'm glad Eric was helpful and we saved you money. We appreciate your business! -Bob"
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Catherine Holtzapfel

May 7, 2024

5  out of  5
rating by Catherine Holtzapfel
"I cannot speak highly enough of my experience at Bob Boswell State Farm, specifically, my experience with Eric Richmond, marketing coordinator. A+ customer service! Eric is knowledgeable, personable, enthusiastic, easy to contact, and very responsive to calls, emails, texts, etc. I was previously working with another insurance group, but the quotes and coverage (home and auto) at State Farm were much better. The entire process was seamless and much easier than expected, all done over the phone. Definitely recommend!"
We responded:
"Catherine, thank you for the great review. We're so glad that we were able to resolve your issue and that Eric was able to provide an excellent experience. We look forward to serving you for all your insurance needs. -Bob"
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Louie Lefite

April 2, 2024

5  out of  5
rating by Louie Lefite
"Prompt response to my email msg. Personable and patient with explaining answers I needed. Proposed solutions, Provided precise price. I am perfectly pleased."
We responded:
"It is great to know you received prompt and clear responses, along with detailed information to assist with your insurance needs. We're delighted you're pleased with our service. Thank you for sharing your experience! -Bob"
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Latoya Williams

April 1, 2024

5  out of  5
rating by Latoya Williams
"Bob was amazing. So glad he was my agent. He was friendly and got me everything I needed"
We responded:
"Latoya, we're thrilled to hear about your positive experience with our Bob Boswell Jr. State Farm team! It's great to know our friendliness and efficiency in meeting your insurance needs has made such a good impression. Thank you for sharing your appreciation, we're so glad to work with you! -Bob"
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Jays Baby

March 18, 2024

5  out of  5
rating by Jays Baby
"Eric was great fast quote fairly priced."
We responded:
"Thank you so much for sharing your positive experience with Eric and our State Farm office. We're thrilled to hear that you had a positive experience. Our team is here to help with your insurance questions and/or needs. We look forward to serving you again soon! -Bob "
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Cory Wilkin

February 26, 2024

5  out of  5
rating by Cory Wilkin
"A great experience switching to State Farm. I got a great rate and easy to sign up! Thank you Bob Boswell Jr. and State Farm!"
We responded:
"Thank you for your wonderful review, Cory! You can always count on premier customer service from our State Farm office. We certainly do love saving money for our Good Neighbors. If you have any other questions about your insurance with us, please give us a call or stop by, we're always happy to help! "
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James Summers

February 16, 2024

1  out of  5
rating by James Summers
"I had been a client of State Farm for several years and I recently cancelled my policy due to "skyjacked" rates. An underinsured motorist ran a red light, injuring me and totaling out my vehicle. I had to make a claim on my own policy because the other driver didn't have enough coverage. This is when my rates went up roughly $50 per month!! Shame on you, Bob Boswell and shame on you, State Farm. You got sued and rightfully so. I am now with Ky Farm Bureau and I'm back to paying what I consider a reasonable rate. Do not settle for State Farm, as I had to go through living nightmares after this accident. These people are crooks. -James Summers"
We responded:
"James, we're so sorry to hear about the experience you had with an uninsured driver. We don't like when that happens either. Luckily, our rates are determined by a number of factors that include age and gender, location, driver records, type of vehicle, coverage limits, claims history, occupation, marital status, and usage and mileage. It's important to note that insurance companies use various algorithms and statistical models to calculate rates. We wish you the best with your new insurance company, we appreciate your previous loyalty and hope the limits they've set you up with are sufficient should another uninsured accident happen. -Bob"
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AUBREY NOBLE

January 17, 2024

5  out of  5
rating by AUBREY NOBLE
"Really easy to communicate with and helped out alot."
We responded:
"Aubrey, thank you for the 5-star review and kind words! I'm so glad our State Farm team was able to assist you effectively! We’re happy to help. -Bob"
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Nakia Hamilton

January 15, 2024

5  out of  5
rating by Nakia Hamilton
"My experience with customer service has been the best By Far"
We responded:
"Thank you for your kind words, Nakia! We're thrilled to hear that you've had a positive experience with our customer service at Bob Boswell Jr. State Farm. We appreciate your business! -Bob"
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Steve Jackson

January 15, 2024

5  out of  5
rating by Steve Jackson
"Switching to State Farm was a great money saver for my Dad and I. Eric was very helpful and made the whole process a breeze!"
We responded:
"Steve, we're thrilled to hear that your transition to State Farm went smoothly with Eric's help! Thank you for choosing Bob Boswell Jr. State Farm, and we look forward to continuing to serve your insurance needs! -Bob"
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Tracy Webster

January 11, 2024

5  out of  5
rating by Tracy Webster
"Very polite and very helpful thanks to all that you've done"
We responded:
"Thank you, Tracy, for your kind words! We're delighted to hear that you found our service polite and helpful. Your appreciation means a lot to us at Bob Boswell Jr. State Farm! - Bob"
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Dorothy Hodge

January 9, 2024

5  out of  5
rating by Dorothy Hodge
"Was easier than I was expecting to get insurance that you can afford thank you so much"
We responded:
"Dorothy, thank you for your kind 5-star review and for taking the time to leave your positive feedback! We appreciate you! - Bob"
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Rick VanHoose

January 4, 2024

5  out of  5
rating by Rick VanHoose
"Awesome prices and service"
We responded:
"Rick, thank you for the 5-star review! We're thrilled to know we've met your expectations at Bob Boswell Jr. State Farm and appreciate your support! - Bob"
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Josh bradshaw

December 16, 2023

1  out of  5
rating by Josh bradshaw
"Like a good neighbor we'll deny your claim and send you a letter telling you to repair it or you'll be dropped. You pay for coverage but everything is excluded"
We responded:
"Hi Josh, I apologize that your experience hasn’t gone according to expectations and I appreciate your feedback. It appears that our explanation was unsatisfactory about the homeowner’s policy. To our knowledge all homeowners insurance policies cover sudden and accidental direct physical damage so improper installation or maintenance will not be covered in a claim. If you have further questions about your policy, we’re happy to answer them for you. -Bob"
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Todd Richmond

December 8, 2023

5  out of  5
rating by Todd Richmond
"Very professional and helpful."
We responded:
"Thank you, Todd, for your kind feedback on Bob Boswell State Farm! Your review means the world to our team! - Bob"